Last Updated: 15-02-2026

At Shrivakti, refunds are processed only in accordance with this Refund Policy and our Return Policy. By placing an order on www.shrivakti.com, you agree to the terms outlined below.

1. Refund Eligibility

Refunds are applicable only when:

• A return request has been approved as per our Return Policy
• The returned product has passed quality inspection
• The product is found to be damaged, defective, or incorrect due to our error

Refunds will not be issued without an approved return.

2. Refund Process

Once the returned product is received and inspected:

• Approved refunds will be processed to the original payment method
• Customers will be notified regarding approval or rejection of the refund

Shrivakti reserves the right to reject refunds if the product does not meet return conditions.

3. Refund Timeline

• Approved refunds are processed within 7–10 working days
• Actual credit time depends on the payment gateway or bank used

Shrivakti is not responsible for delays caused by banks or payment service providers.

4. Non-Refundable Charges

The following amounts are non-refundable:

• Shipping charges (if applicable)
• Handling or packaging charges
• Any additional services availed during purchase

5. Order Cancellations

• Orders can be cancelled only before dispatch
• Once the order is shipped, cancellation requests will not be accepted
• Refunds for approved cancellations will be processed as per standard refund timelines

6. Precious Metal Price Fluctuation

Jewellery prices are calculated based on:

• Product weight
• Market silver/gold rate at the time of purchase
• Making charges

Refunds will be issued only for the amount paid at the time of purchase.
Price changes in precious metals after purchase will not affect refund amounts.

7. Refund Rejection

Refunds will be rejected in cases including but not limited to:

• Late return requests
• Product damage due to misuse or negligence
• Missing original packaging, tags, or invoice
• Customized or made-to-order jewellery

8. Contact Information

For refund-related queries, contact:

Shrivakti
📞 Phone: +91 6307627403
📧 Email: shrivakti@gmail.com

9. Policy Updates

Shrivakti reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon being published on the Website.