Last Updated: 15-02-2026

These Terms & Conditions govern the use of the website www.shrivakti.com (“Website”) operated by Shrivakti, a jewellery business based in Jaunpur, Uttar Pradesh, India.

By accessing, browsing, or purchasing from this Website, you agree to comply with and be legally bound by the terms outlined below.

1. Business Identity

Brand: Shrivakti
Address: Singh Market, Wazidpur Jaunpur, Uttar Pradesh, India
Phone: +91 6307627403
Email: shrivakti@gmail.com

For any queries regarding these Terms, you may contact us using the above details.

2. Eligibility to Use

By using this Website, you confirm that:

• You are at least 18 years old, or

• You are using the Website under supervision of a legal guardian.

You agree not to use this Website for unlawful or unauthorized purposes.

3. Product Information & Accuracy

We strive to ensure that all product descriptions, images, weights, and specifications are accurate. However:

• Slight variations in colour, design, polish, or finish may occur due to lighting and screen differences.

• Product weights mentioned are approximate and may vary slightly at the time of dispatch.

• Handmade and oxidized jewellery may show minor design variations.

Such variations do not qualify as defects.

4. Pricing Policy

Jewellery pricing is calculated based on:

• Product weight

• Prevailing silver/gold market rate

• Applicable making charges

Due to fluctuations in precious metal prices, rates may change without prior notice. The final price displayed at checkout is the binding purchase price.

Shrivakti reserves the right to cancel any order due to pricing errors, technical issues, or incorrect rate display.

5. Orders & Payments

• Orders are confirmed only after successful payment.

• Shrivakti reserves the right to refuse or cancel any order due to stock unavailability, suspected fraud, or incorrect information.

• Customers must provide accurate billing and shipping details.

Accepted payment methods may include online payment gateways such as Razorpay and other approved providers.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier partner, and external factors.

Shrivakti is not responsible for delays caused by:

• Courier services

• Natural events

• Government restrictions

• Incorrect address provided by customer

7. Returns & Refunds

Returns and refunds are governed by our separate Return Policy and Refund Policy, available on this Website.

Customers are advised to review those policies before making a purchase.

8. Intellectual Property

All content on this Website, including:

• Product images

• Logos

• Designs

• Text

• Graphics

are the property of Shrivakti and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Shrivakti shall not be liable for:

• Indirect or consequential damages

• Loss arising from misuse of products

• Allergic reactions due to metal sensitivity

• Delays caused by third-party services

Customers are responsible for proper use and care of jewellery products.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on this Website.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any disputes arising from use of this Website shall be subject to the jurisdiction of courts located in Jaunpur, Uttar Pradesh, India.

12. Amendments

Shrivakti reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the Website after changes constitutes acceptance of the updated terms.